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Privacy

According to General Data Protection Regulation we are committed to protecting and respecting your privacy.

MyGoodKnife always protect your information.  Web-site www.mygoodknife.com is secured with SSL (Secure Socket Layer) certificate. We use your personal data (that you give by yourself) only to contact you, billing and shipping order. Non-personalized data may be used for techical and marciting analysis. MyGoodKnife has no access to your ID number, to your bank or credit card data. All payments  goes through our legal partners, rigorously assessed and offer a guarantee of compliance with the legislation on the processing of personal data.  Those are PayPal,  Finnish main payment intermediary www.checkout.fi  and your bank. All details are below.

Under the Data Protection Act, MyGoodKnife  (Lämmin Tuuli Oy) is:

– only collect information that we need for a specific purpose;

– keep it secure;

– ensure it is relevant and up to date;

– only hold as much as we need, and only for as long as we need it;

– allow the subject of the information to see it on request.

What personal data do we collect?

We collect and process only the data that is required to allow us to provide our services to you. We collect the following data when you browse or shop at www.mygoodknife.com:

– We process the personal data required to complete and despatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number and email address. We collect your email address in order to send you confirmation of your order; we collect your telephone number so that we can contact you if there are any issues with the order.

– When you sign up for our marketing communications, we will ask you for your email address to enable delivery of our marketing communicationss. If you would prefer not to receive these emails, you can unsubscribe at any time using the link on the bottom of the email, or by contacting our customer service by mail@mygoodknife.fi.

– If you register for a MyGoodKnife account, we collect your name, email address.

– When you visit mygoodknife.com, we will use some unpersonified data about your use of the website to help us improve the website and our promotion of the website. This will include data about how you came to the website; the date and time of your visit; products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

– If you provide us with someone else’s data – for example, if you purchase a product to be delivered to a friend or as a gift – we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details for your friend.

For how long do we retain your personal information?

In general, we keep your personal information throughout your relationship with us. Once you terminate your relationship with us, we generally will continue to store archived copies of your personal information for legitimate business purposes and to comply with the law, except when we receive a valid erasure request. Our customers have right to eraseall their personal information in any time be deleting account or by making such require to email mail@mygoodknife.fi .

 Who will process your data?

– Your personal data will be processed by the internal staff of MyGoodKnife (Lämmin Tuuli OY) who have been specifically trained and authorised for this processing. Your personal data will also be transmitted to third parties that we use to provide our services; these parties have been rigorously assessed and offer a guarantee of compliance with the legislation on the processing of personal data. These parties have been designated as data processors and carry out their activities according to the instructions given by MyGoodKnife and under our control. The third parties in question belong to the following categories: banking operators, shipping companies and couriers, specialising in IT.

– Under some circumstances we may be required to disclose or share your data without your consent, for example if we are required by the police, the courts or for other legal reasons. Your data may be transmitted to the police, judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention of and protection from threats to public security, to allow MyGoodKnife to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

Uses made of your personal data

Your personal data is used by MyGoodKnife to support a range of different activities. These are listed in the table below together with the types of data used and the legal bases we rely on when processing them, including where appropriate, our legitimate interests. Please contact us by email mail@mygoodknife.fi if you need more details.

Purpose/ActivityType of dataLawful basis for processing including basis of legitimate interest
To create an account and register you as a new customer (either directly or via social media).§  Name

§  Contact

§  Performance of a contract with you
To process and deliver your order including: recording your order details; keeping you informed about the order status; process payments and refunds.§  Name

§  Contact

§  Financial

§  Transaction

§  Performance of a contract with you

§  Necessary for our legitimate interests

To manage our relationship with you, including: providing you with any information, products and services that you request from us; notifying you about changes to our services, terms and conditions or privacy notice; asking you to leave a review or take a survey.§  Name

§  Contact

§  Marketing and Communications

§  Performance of a contract with you

§  Necessary for our legitimate interests (to keep our records updated and to study how customers use our products and services)

To enable you to take part in a competition, event, survey, or receive a reward for shopping with us.§  Name

§  Contact

§  Marketing and Communications

§  Necessary for our legitimate interests (to study how customers use our products and services, to develop them and grow our business)

§  Where you have decided to enter into a competition or event, for the performance of a contract with you

To administer, protect and improve our business and our website/app, including: troubleshooting, data analysis, testing, system maintenance, support, data analysis, reporting and hosting of data; setting default options for you, such as language and currency.§  Name

§  Contact

§  Technical

§  Marketing and Communications

§  Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, and to detect and prevent fraud)

§  Necessary to comply with a legal obligation

To deliver relevant website content, online advertisements and information for you; and measure the effectiveness of the advertising provided.§  Name

§  Contact

§  Marketing and Communications

§  Technical

§  Necessary for our legitimate interests (to study how customers use our products and services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to: improve our website, products, services, marketing, customer relationships and experiences; and for market research, statistical and survey purposes.§  Technical

 

§  Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To recommend products, services discounts and offers that may be of interest to you, including to send you such information by email.§  Name

§  Email

§  Technical

§  Marketing and Communications

§  Necessary for our legitimate interests (to develop our products and services and grow our business)

 

We are ready to answer any questions you may have about your data. Please send any questions, comments or requests for more information to email mail@mygoodknife.fi

This privacy notice was last updated on 23.05.18

MyGoodKnife

Lämmin Tuuli Oy

Y-tunnus 2432202-0

Korkearannankuja 2

54530 Luumäki

Suomi/Finland