Here you can find a list of frequently asked questions. If you have further questions, please, contact us [email protected]
Do you ship to my country?
Yes, we ship worldwide. But some knives are heavily restricted or even prohibited in some countries. In such cases on item’s page you will see signature “Sorry, this item can not be delivered to chosen country”.
What is shipping costs to my country?
MGK ships by Finnish Post, GLS and EMS. Can you send to me order by other courier?
We offer to customers the fastest and the most reliable ways to get parcel. That’s why we working with Finnish Post and GLS. We do not ship parcels by other couriers.
I looked at the prices in dollars (rubles), and when ordering, the system shows the payment in euros. Why?
We accept payments only in euros. Prices in rubles and dollars are for your convenience. Payment is automatically recalculated at the exchange rate of Your Bank.
How I can track my order?
All our parcels have tracking numbers. We send tracking number immediately after shipping. If you didn’t get automatic email with tracking number, please, check ‘spam’ box or contact us via live-chat or email: [email protected]
Can I pick up order from your stores?
Yes, for sure. Please, check, on which stock item is located. It’s written on every item’s page. If you want to pick up order from Helsinki shop and on item’s page is written “Helsinki – 0”, that means that there is no this item in Helsinki shop. Shipping from stock to stock is to be paid by customer and costs 7,8 euro.