Private customers from Euro Union have the right to return unused products within fourteen (14) days of receiving the product(s), starting the day after the receipt date. The returned product(s) and product packaging shall be in the same condition as when received. In that case payment will be refund to customer within 30 days after getting product back.
Refunds do not include shipping costs. The product packaging shall be unbroken and the product shall have no signs of use. Customers also have to pay return shipping cost.
Customer must notify MGK customers service about the return in advance by email firstname.lastname@example.org When returning product is on the way back to MGK store, customer is responsible for product's safety. We highly recommend to use insured delivery methods. If parcel will be damage or lost in transit - payment will not be refunded.
If the product to be returned is no longer flawless (the product was used or damaged by customer) – payment will not be refunded to customer.